Support beyond delivery
Specialist Support for Your Kocurek Equipment
From commissioning and operator familiarisation to spare parts and onsite assistance, our dedicated after-sales team helps keep your equipment working. With specialist product knowledge and support for UK and overseas customers, we can help you find the right assistance when you need it.
Lifetime Support
Kocurek provides ongoing technical advice for the equipment we manufacture, regardless of its age.
Our team can help with questions about your equipment’s operation and discuss issues that arise during use. We will assess your enquiry and explain the appropriate next steps.
Spare Parts and Delivery
We supply spare parts for Kocurek equipment, including bespoke manufactured replacements for older units.
Our well-stocked parts store supports prompt dispatch, with items dispatched the same day where possible. A range of UK and international delivery options helps us get parts to customers wherever their equipment is working.
Onsite Support
Kocurek service engineers are always on hand for onsite visits when required. We understand that any issues need to be resolved as quickly as possible to avoid any down time on major projects. Our engineers not only travel the UK and Europe but worldwide too offering support to our overseas customers, some as far afield as Australia!
Commissioning and Operator Training
As soon as the customer receives their new Kocurek equipment they come under the aftersales care.
The first instance of this will be the machine commissioning and operator training. Regardless of the existing skills of the customers personnel Kocurek will undertake operator familiarisation with our equipment. Depending on the exact specification of the equipment the commissioning will often take place after the customer has received delivery of the unit. However, we can also undertake training prior to the machine being collected upon completion.
excavator after sales & service
Technical Support and Spare Parts
Contact our after-sales team for technical advice, spare parts or onsite support for your Kocurek equipment.
Let us know what equipment you have and how we can help. If available, include its serial number or a photograph to help us identify the equipment or part you need. Our team can then explain the next steps, including parts availability, delivery or service arrangements.
Telephone: +44 (0)1473 217 477
Email: [email protected]
Solution routes
Related Solutions
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Modular Joint
Versatile modular joint solutions that increase your machine flexibility, allowing operators to adapt equipment for different working requirements and specialist applications.
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Long Reach
Specialist long reach equipment designed for dredging, earthmoving, waterways, embankments and applications where standard excavator reach is not enough.
Engineering capability
Built for Demanding Applications
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From initial concept and design through to the complete manufacturing process Kocurek aims to keep control on even the smallest of components. Through the continual growth, development and investment in the excavator side of the business the company has built an enviable collection of precision machining tools and equipment creating a true manufacturing facility.
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From initial concept and design through to the complete manufacturing process Kocurek aims to keep control on even the smallest of components. Through the continual growth, development and investment in the excavator side of the business the company has built an enviable collection of precision machining tools and equipment creating a true manufacturing facility.
Our Solutions
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